While education can take on many forms, for certification purposes, CMAC/CMAA Education is defined as a structured experience that enables the purposeful growth of the individual in the club management field, in a manner that can be assessed by CMAC. Credits are given for CMAC/CMAA/CMI-endorsed education programs and for CMAC/CMAA approved equivalents. At least one-half (50%) of the total education credit requirement for certification must come from CMAC/CMAA sponsored education programs.

The general rule is that one education credit is awarded for each full hour of instruction. For example, a program of 2.5 hours will earn attendees two education credits. When computing credits, time for breaks, meals and other non-instructional activities is excluded. The only programs for which fractional credits are awarded are the 90-minute CMAA World Conference or CMAC Annual Conference sessions for which 1.5 credits are awarded.

CMAC national and branch live webinars are eligible for 1 Association Activity or 1 Branch Education credit per hour, respectively. Attendance is monitored to confirm eligibility. Listening to recorded versions of webinars is not eligible for credit.

CMAC members are encouraged to email events@thecmac.ca when completing education outside of CMAC for validation of member educational activities.  

Which Programs Are Eligible?

CMAC members may earn certification credits through various approved programs: academic programs, CMAC Branch / CMAA Chapter Education programs, CMI-approved workshops, national conferences, programs with specified allied associations (although there are limitations on maximum number of applicable credits), educational programs presented by designated Other Professional Organizations, other education credits from an accredited college or university, independent study (CMI-approved) courses, and other hospitality-related certifications and credentials.

A table depicting a summary of the allocation of education and association activity credits is available here for easy reference.


How Are Credits Tracked?

Education and other credits are assessed and tracked by the CMAC National Office, which collects credit reports from each CMAC Branch. Members must report any additional credits earned through programs outside CMAC and provide the required supporting documentation. This documentation allows CMAC to assess the appropriate number of credits earned and confirms attendance in outside programs. 

CMAC has developed a customized module for the web site for tracking certification credits which will allow members to log on and view their credit history at any time. A link to the report is visible on the Members Only side of the web site once the member has logged on.

While CMAC will make every effort to maintain an accurate record of each member’s certification credits, it is the responsibility of the individual members to keep track of education and experience credits they have earned. Members may report credits to CMAC at any time. An easy reporting tool is available. In particular, members should report on activity such as committee participation, writing articles, and university programs.


Please note the intended timeline for adding credits is within 90 days of an event / CMAC being notified.

PLEASE NOTE: CMAC does not receive notification of any programs completed through CMAA such as BMI courses. CMAC members taking programs through CMAA are responsible for providing CMAC National Office with proof of completion of these courses once they have received confirmation from CMAA. 

Credits are tracked as follows:

  1. Credits earned at CMAC national conferences are entered by CMAC following each conference for all CMAC members participating provided a session evaluation form has been received.
  2. Credits earned for all CMAC National professional development events are entered by CMAC following the event and any requirements for the completion of evaluations are met.
  3. CMAC Branches are responsible for reporting attendance at Branch business meetings and education sessions so that CMAC may enter the appropriate association activity and Branch education credits.
  4. Credits earned through participation at CMAA events and programs are recorded by CMAA. CMAC members will need to visit CMAA's website to obtain their transcript and send evidence of the credits earned to events@thecmac.ca as our systems are not integrated. 
  5. Members participating in Allied Association education sessions (e.g. NGCOA and CGSA conferences) must have the Allied Association Petition Form completed by those organizations and submit to events@thecmac.ca.
  6. Members must self-report any volunteer activities by using this easy reporting tool.  CMAC will send out a reminder email twice a year to ensure you continue to monitor your credits.