Wednesday, July 29, 2026 | 12:30 pm - 4:30 pm ET
CMAC is excited to present the 2026 Technology Summit, a four-hour virtual event designed to help club leaders understand and prepare for the rapidly evolving role of artificial intelligence in the club industry. Join industry experts from Jonas Software and CyberTools Online, along with experienced Canadian club management professionals, for an engaging afternoon of presentations, an interactive workshop, and peer discussions focused on the technologies shaping the future of club management.
Whether you are just beginning to explore AI or looking to strengthen your club's technology strategy, this summit will provide practical insights, governance considerations, and real-world examples to help you confidently navigate the changing technology landscape.
Session 1 | AI and the Future of the Club IndustrySpeaker: John Corley, Group President, Club Division | Jonas Software Artificial intelligence is no longer a future concept—it is transforming the way private clubs operate today. John Corley will explore how AI is reshaping member expectations, improving staff productivity, and strengthening data security, while providing practical insights into the trends that will define the future of club management. |
Session 2 | Governance Ready: ComplianceWire Training for Club Policies & AssessmentSpeakers: Katie Gusella, Chief Executive Officer | Cyber Tools Online, Duane Laflotte, Chief Executive Officer | Ghost Point Security, Vaughn Temple, Senior Security Consultant & Researcher & Jarrod Laflotte, Senior Security Consultant & Researcher This interactive 90-minute ComplianceWire workshop provides practical tools to help clubs strengthen governance and prepare for emerging technology requirements. Through breakout activities and real-world case studies, participants will identify governance gaps, assess their club's readiness, and develop a customized policy that can be implemented immediately. |
Session 3 | What Members Feel and Staff Gain: AI at the Touchpoint LevelSpeaker: Trevor Coughlan, Chief Experience Officer | Jonas Club Software Explore how AI is changing the member experience at every touchpoint—from communication and reservations to personalization and service delivery. Trevor Coughlan will share practical examples of how clubs can leverage AI to enhance operations and elevate member satisfaction while preserving the human element that defines exceptional hospitality. |
Session 4 | Peer Panel & Breakout Discussions: How Club Managers Are Using AIPanelists: Mike Ridout, MBA, ECM, General Manager/COO | The Cricket Club, David Main, MBA, PGA, ECM, General Manager/COO | Lambton Golf & Country Club & Alysha Berezay, General Manager | Beach Grove Golf Club Hear directly from Canadian club leaders who are actively exploring and implementing AI within their organizations. This candid panel discussion will examine real-world successes, challenges, and lessons learned, followed by facilitated breakout discussions where attendees can exchange ideas, ask questions, and discuss practical applications of AI with their peers. |
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John Corley Group President, Club Division | Jonas Software John Corley is a transformational executive with a strong track record of driving growth, turning around businesses, and leading high-impact organizations. He is known for disciplined, results-oriented leadership and for building high-performance teams focused on innovation, collaboration, and long-term value creation. At Brinks Canada and Xerox Canada, he led major business reinvention and go-to-market success at scale. Today, as Group President Club Division, Jonas Software, he leads a global portfolio of vertical market software businesses with a focus on long-term growth, operational excellence, and customer-centric innovation. |
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Katie Gusella Owner & Chief Executive Officer​ | Cyber Tools Online Katie Gusella is the Chief Executive Officer of Cyber Tools Online, where she focuses on making enterprise-grade security and compliance tools accessible to small and mid-size organizations. She brings a unique combination of executive leadership in offensive cybersecurity and over 24 years of operational experience as a General Manager in the private club industry — giving her a rare understanding of both the technical and business sides of risk. Before launching Cyber Tools Online as Chief Executive Officer, she served as Chief Operating Officer in offensive cybersecurity, where she developed a deep understanding of risk, compliance, and the evolving threat landscape facing businesses today. She believes that long-term success is built on a foundation of security, compliance, and a commitment to the people and legacy behind every organization. When she's not working, Katie enjoys spending time with her Olde English Bulldog and volunteering with nonprofit organizations. |
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Duane Laflotte Chief Executive Officer | Ghost Point Security Duane is a highly motivated and experienced offensive security operator with a specialized focus on exploitation and risk analysis. With an extensive background in networking, software, web infrastructure, and programming languages, Duane has successfully designed and implemented security solutions for government intelligence agencies and Fortune 500 companies. His expertise spans advanced security tactics, reverse engineering, and disaster recovery, making him a trusted leader in the cybersecurity domain. |
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Vaughn Temple Senior Security Consultant & Researcher Vaughn is a senior security consultant and researcher, with an emphasis on red teaming and exploit development. With over 20 years of experience in enterprise cybersecurity as a front-line technical resource and senior manager, Vaughn has deep experience in penetration testing, detection and response, development and implementation of security policies, risk assessment, wireless security, application development, and more. In addition to a BS in Economics from Frostburg State University, Vaughn has earned an extensive list of leadership and technical credentials including GIAC Exploit Research and Advanced Penetration Tester (GXPN), Offensive Security Certified Professional (OSCP), Offensive Security Experienced Professional (OSEP), Offsec Web Assessor (OSWA), Offsec Wireless Professional (OSWP), Certified Information Systems Security Professional (CISSP), Pentester Academy Certified Enterprise Security Specialist (PACES), Certified Red Teaming Expert (CRTE), Six Sigma Green Belt, and Executive Management Training from the University of Maryland’s Robert Smith School of Business. Fun Fact: Vaughn frequently pushes his physical limits and has completed a grueling 281.2-mile combined swim, bike, and run. |
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Jarrod Laflotte Senior Security Consultant & Researcher Jarrod is a senior security consultant and researcher, focusing on penetration testing, exploit development, and operationalizing the red team. With an extensive background in corporate cloud security and the design of large enterprise infrastructure deployments, Jarrod has broad experience in evaluation of IoT systems and devices, managing and securing Active Directory, architecting large-scale systems, wireless network security, and emulating advanced threats. Jarrod’s certifications include AWS Solutions Architect, Offensive Security Certified Professional (OSCP), Offensive Security Experienced Penetration Tester (OSEP), GIAC Exploit Researcher & Advanced Penetration Tester, Offsec Web Assessor (OSWA), and Offsec Wireless Professional (OSWP). Fun Fact: Jarrod is a lifelong gamer, enjoys developing his woodworking skills, and bringing interesting and creative 3D printing projects to life. |
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Trevor Coughlan Chief Experience Officer | Jonas Club Software Trevor Coughlan is Chief Experiential Officer (CXO) at Jonas Club Software, where he leads the vision and strategy for the industry's leading club management platform. With nearly 20 years at Jonas, he works across Product, Research & Development, Sales, Marketing, and Client Success to ensure the company's technology, product roadmap, and go-to-market strategy reflect the evolving needs of private clubs. Trevor is passionate about building secure, deeply integrated solutions that improve staff productivity and elevate the member experience. He is also helping shape Jonas Club Software's responsible adoption of artificial intelligence, focusing on practical AI capabilities that help clubs operate more efficiently while maintaining the security, reliability, and trust that clubs expect. His leadership is focused on delivering meaningful innovation that creates lasting value for clubs around the world. |
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Mike Ridout, MBA, ECM General Manager/COO | The Cricket Club |
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David Main, MBA, PGA, ECM General Manager/COO | Lambton Golf & Country Club |
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Alysha Berezay General Manager | Beach Grove Golf Club |
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CMAC Member: $295 + tax
Future Member: $395 + tax
Cancellations
Cancellations must be received, in writing, by no later than July 15. Cancellations received by this time will be refunded the registration fee less a 10% (plus HST) administration fee. Cancellations received after July 15 cannot be refunded. Substitutions will be permitted.
CMAC reserves the right to cancel this program. Registrants will be notified at the earliest possible date in the event of cancellation. CMAC will not be liable for any loss, damages or other expenses, other than the registration fees that such cancellation may cause.
Payment Policy
Registration must be paid in full to CMAC by July 29.
Payments made prior to July 5, can be paid by credit card, cheque, electronic funds transfer (EFT) or Interac e-Transfer (made to national@thecmac.ca). Cheques should not be sent after July 5.
Credit Card Payments
All payments paid by credit card are subject to a convenience fee (plus HST).
Certification
Upon successful completion of the program, CMAC members will receive one National Education Credit per hour attended. To successfully complete the program, participants must be present for the full session and complete a session evaluation. Only members who are registered will receive credits for attending the 2026 Technology Summit.
Videography, Photographs & Social Media
CMAC reserves the right to use any photos or videos recorded at the summit. By registering for the Technology Summit you acknowledge and agree that CMAC may photograph and/or record you during the event as well as use the photographs and/or videos in any publication or media for future educational and promotional activities/materials without further notification or any compensation.
