BMI General Manager/Chief Operating Officer introduces and expounds upon the GM/COO Concept. Learn how to operate your club as a business and be perceived as its leader. Understand the responsibilities and characteristics of a true GM/COO and review the competency areas required for you to achieve the success you desire.

Credits: 30 National Education Credits and 1 BMI credit

Registration Rates:

Member - Advance (until November 14): $3,395
Member - Regular (after November 14): $3,595
Non-Member - Advance (until November 14): $3,595
Non-Member - Regular (after November 14): $3,795

Registration includes all education, dinner at the club on Monday, lunch at the club on Wednesday, lunch on the final day, continental breakfast and snacks throughout the week.

Accommodation:

Chelsea Hotel

A room rate has been secured at the Chelsea Hotel, a few minutes' walk from the university. 

Newly renovated, the Chelsea rooms are available at a rate of $189.00 per night (plus applicable taxes) and the Executive rooms are available at a rate of $229.00 per night (plus applicable taxes).

How to Book your Room:

Booking Online Using Your Private Booking Link

Individuals may also call the hotel directly, toll free 1-800-CHELSEA (243-5732) or 416-595-1975. Identify yourself as part of Club Management Association of Canada  to take advantage of the discounted group rate.

These individuals must identify themselves as part of the Club Management Association of Canada and call prior to the cut-off date, which is usually 30 days prior, to take advantage of your discounted group rate.

 

  

 

DoubleTree by Hilton

A room rate has been secured at the DoubleTree by Hilton, a few minutes' walk from the university.

Queen rooms are available at a rate of $219.00 per night (plus applicable taxes).

How to Book your Room:

Booking Online Using Your Private Booking Link

Attendees can make a reservation by calling 1-800-445-8667 or the hotel directly at 416-977-5000. Please mention the group code CDT916 along with your intended dates of stay to secure the group rate.

Note: The booking weblink will expire on December 11th, 2025, and cancellations must be made at least 72 hours prior to arrival to avoid charges.

  

Terms & Conditions

Cancellations must be received, in writing, by no later than January 5, 2026. Cancellations received by this time will be refunded the workshop registration fee less a 10% administration fee.

Cancellations received after January 5, 2025 cannot be refunded.

Payment Policy
In order to attend the BMI course, course registration must be paid in full to CMAC prior to January 22, 2026. Payments made prior to January 5, 2026 can be paid by credit card, cheque, e-transfer to national@thecmac.ca, or Electronic Funds Transfer (EFT). Payments made after January 5, 2026 can only be paid by e-transfer or credit card through your CMAC profile.

Credit Card Payments
All payments paid by credit card are subject to an additional 2.5% processing fee (plus HST).